FREQUENTLY ASKED QUESTIONS
Dear, please do not worry. You will receive the same product as the picture shown. But there may be a minor diffrences about the color and the size.
Dear, the normal shipping time is 5–7 days. But the shipping time will be slow in the peak time, such as Black Friday and Halloween.
If you need to return the package, please contact our customer service for help.
Here is our customer service’s email: firstname.lastname@example.org
Dear, yes we will. You can ask our customer service for help about this.
Here is the customer service’s email: email@example.com
Dear, we will send you an email about the tracking number of your package. You can track by yourself. If you fail to get your tracking number, please contact our customer service for help.
Customer Service Email: firstname.lastname@example.org
Dear, we will reply each customer within 24 hours. But if when we are busy time, you may get a late reply. Here beg for your kind understanding first. You also can leave a voice message for us. Here is our phone number: (516) 508-3497